Insider News Center: From Westchester Insider: Westchester County Legislator Erika Pierce 2nd District: File a PSC Complaint Plus Updates for NYSEG Customers.

 

File a PSC Complaint Plus Updates for NYSEG Customers.

A reminder to residents that you can still file a complaint with the PSC. At the Board of Legislators, we continue to be concerned about the impact of spiking utility bills on County residents.  Our Environment, Energy & Climate Committee has been investigating this issue and has sent letters of complaint to the New York State Public Service Commission (PSC), which regulates the utilities. For the PSC to grasp the full scope of the problem, however, it is also important for residents who have been impacted to file complaints directly with the PSC.

This includes residents hit by:

• Bad meter readings
• Meter problems, especially accounts where meter numbers were estimated for months in a row or estimated readings were very low, leading to catch up bills
• Customers facing high "catch-up" adjustment bills, including those with large adjustments after billing delays
• NYSEG customers with day/night meters seeing extreme increases
• Customers in community solar programs with delayed billing, or billing missing detail

File a PSC complaint:

• Online here: https://www3.dps.ny.gov/W/PSCWeb.nsf/All/755C4F39A58C924C85257B2F0067FCA5 
• Via phone by calling 800-342-3377 from 8:30 a.m. to 4 p.m., Monday – Friday.

To file a complaint, you will need your account number.

To Read More, Link To: https://thewestchesterinsider.blogspot.com/2022/04/westchester-insider-westchester-county_95.html